Perth Property Listings Use Fake Photos, Regulators Investigate Widespread Practice

Western Australia's housing market is running hot enough without the added confusion of fraudulent photography. But consumer protection advocates and real estate industry figures say duplicate and digitally manipulated listing images, photos recycled across multiple properties, or altered to misrepresent a home's actual condition, have become a growing concern in Perth's rental and sales market, particularly as desperate buyers and renters make decisions from interstate or overseas without ever stepping inside a property.

The issue has landed squarely in the lap of Consumer Protection WA, the state agency that oversees real estate agent conduct under the Real Estate and Business Agents Act 1978. The agency has fielded a rising volume of complaints linked to misleading property presentations in recent years, a pattern that consumer advocates say has accelerated alongside the city's acute housing shortage and the surge in remote-decision purchasing driven by AUKUS-related defence workforce relocations to Stirling Naval Base and the broader Indian Ocean Strategy hiring boom.

Why Perth Is a Particular Pressure Point

Perth's rental vacancy rate has hovered below one percent for much of the past two years, according to Real Estate Institute of Western Australia data. That scarcity has created a buyer-takes-anything atmosphere in suburbs from Balga to Bentley, where prospective tenants are routinely submitting applications without an in-person inspection. In that environment, a listing photograph is often the only evidence a renter has before committing to a bond payment, sometimes equivalent to four weeks' rent on properties now routinely listed above $550 per week in the inner ring.

Duplicate image replacement, where a landlord or agent swaps out unflattering photos of a property's actual kitchen or bathroom with images taken at a different, more appealing property, sits in a legal grey zone that regulators are still defining. Consumer Protection WA has the power to issue infringement notices and pursue prosecutions under the Australian Consumer Law, which prohibits misleading and deceptive conduct in trade or commerce. Real estate agents operating under a triennial certificate can also face disciplinary action through the State Administrative Tribunal on St Georges Terrace.

The Real Estate Institute of WA, based in Havelock Street in West Perth, has acknowledged the issue in broader discussions about professional standards, though the institute's position has centred on training and self-regulation rather than calling for new legislative tools. Industry training programs already require agents to understand their obligations around accurate property representation, but advocates argue enforcement has not kept pace with the technology enabling the problem. AI-powered image editing tools, freely available and increasingly sophisticated, can now alter a room's fixtures, flooring and lighting within minutes.

What Regulators and Housing Researchers Want to See

Curtin University's School of Design and the Built Environment, located on the Bentley campus, has been among the Perth institutions examining how digital manipulation affects housing market trust, particularly among migrants and interstate arrivals who account for a significant share of new housing demand. Researchers in that space argue that mandatory image metadata disclosure, requiring listing platforms to verify that photos match a specific cadastral address, would be a proportionate response.

The state government has not announced any specific legislative reform targeting duplicate property images as of July 2026, but the WA Labor government's recently delivered state budget allocated additional resources to Consumer Protection WA. Advocacy groups including Tenants WA, headquartered in Northbridge, have been pressing for stronger pre-tenancy disclosure requirements as part of the broader rental reform agenda the government flagged in its second term.

For renters and buyers navigating the market right now, Tenants WA advises several practical steps: reverse-image-search any listing photos before submitting an application, request a video walkthrough conducted live via a platform such as FaceTime or Zoom, and lodge a formal complaint with Consumer Protection WA on 1300 304 054 if images appear to have been recycled from another address. Agents are legally obliged to respond to reasonable requests for accurate photographic evidence. If a listing disappears or changes suddenly after you ask, that itself is worth documenting before you hand over a holding deposit.