Perth Real Estate Agents Use Fake Photos in Listings, Officials Warn

A growing number of Perth real estate listings are carrying duplicate or substituted photographs, images recycled from previous campaigns, sourced from similar properties, or digitally altered, and industry figures, consumer advocates and state regulators are now openly flagging it as a credibility problem for one of Australia's tightest housing markets.

The issue has sharpened in 2026 as Perth's vacancy rate sits near historically low levels, pushing prospective buyers and renters to make fast decisions, sometimes on properties they have not physically inspected. In that environment, a misleading photograph is not a cosmetic inconvenience. It can determine whether a family signs a lease or puts down a deposit on a home they have never seen accurately represented.

What the Watchdogs Are Watching

Consumer Protection WA, the state agency that handles real estate complaints under the Department of Energy, Mines, Industry Regulation and Safety, has broader powers to investigate misleading representations in property advertising under the Australian Consumer Law as it applies in Western Australia. The agency has not publicly released a dedicated tally of image-related complaints for the 2025-26 financial year, but practitioners say inquiries in that category have become a recognisable pattern rather than an occasional anomaly.

The Real Estate Institute of Western Australia, based on Hay Street in the Perth CBD, has acknowledged the category of concern through its professional standards framework, which requires members to ensure advertising is accurate and not likely to mislead. The institute's guidance specifically covers photographic representations, though enforcement depends heavily on complaints reaching the relevant bodies.

The State Administrative Tribunal on Beaufort Street handles licensing matters for agents found to have breached conduct standards, and property law specialists note that repeated or deliberate image substitution could constitute a misrepresentation under the Residential Tenancies Act 1987 or the Australian Consumer Law, depending on whether a transaction has been influenced.

The volume of Perth listings on platforms such as REIWA.com and realestate.com.au has remained elevated through mid-2026, with the city's median house price holding above $750,000 according to publicly available REIWA data from earlier this year. At that price point, a buyer misled by a replaced photograph faces a materially significant disadvantage.

Local Agents and Advocates Push for Clearer Standards

Property professionals operating in high-turnover corridors, Baldivis in the south, Ellenbrook in the northeast, and inner-suburb precincts around Victoria Park and Mount Lawley, say the problem tends to emerge under listing pressure. When a property needs to go live quickly, or when original photographs are lost between campaigns, substitution happens. Sometimes it is accidental. Sometimes it is not.

Tenants advocacy groups, including those working with renters in the northern suburbs around Joondalup and Wanneroo, point to the rental side of the market as particularly exposed. A prospective tenant in regional WA or interstate who cannot visit a Midland or Armadale property before signing is entirely dependent on accurate imagery. When those images belong to a different property entirely, the renter may arrive to find a substantially different dwelling than advertised.

The fix most commonly proposed by practitioners involves mandatory metadata tagging, attaching a capture date and property address to each image file at the point of listing upload, combined with platform-level duplicate detection. Several major listing platforms operating nationally already use image-matching technology for fraud prevention; the question being asked in Perth industry circles is whether those tools are being actively deployed for this specific category of misrepresentation.

For buyers and renters transacting right now, property legal advisers recommend requesting the date each photograph was taken before signing anything, asking agents to confirm in writing that images reflect the current state of the property, and conducting in-person inspections regardless of how thorough a digital listing appears. If a listing photograph looks inconsistent with street-view data or council records, that discrepancy is worth raising directly with the agent before any money changes hands. Complaints about misleading advertising can be lodged with Consumer Protection WA online or by calling 1300 304 054.